Your privacy is our priority. kiss998 is committed to safeguarding every piece of personal information you share with us, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We go beyond mere legal compliance – exceeding minimum standards for your protection
All data transmitted between your device and kiss998's servers is protected with SSL 256-bit encryption — the same technology used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and intrusion detection systems operating 24 hours a day.
Identity verification documents you submit are processed in a secure environment and accessed only by authorised personnel. All documents are deleted once no longer required.
You have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 14 working days at no charge.
You may opt out of any marketing communications from us at any time. An unsubscribe option is available in every promotional email we send.
Kiss998 fully complies with Malaysia's Personal Data Protection Act 2010. Our privacy policy is reviewed periodically by legal advisors to ensure ongoing compliance.
Important Note: This Privacy Policy explains how kiss998 collects, uses, stores, and protects your personal information. By using the kiss998 platform, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.
Kiss998 only collects personal information that is strictly necessary to provide our services safely and efficiently. The following are the categories of information we collect:
Account Registration Information:
KYC Verification Information:
Financial Transaction Information:
Automatic Technical Information:
Every piece of information we collect is used for clear and lawful purposes. We do not use your data for any purpose other than those stated below:
Creating and managing your account, verifying identity through the KYC process, and ensuring you meet the minimum age requirement of 18 years.
Processing deposits and withdrawals securely, verifying payment method ownership, and detecting and preventing fraudulent transactions.
Monitoring suspicious activity, preventing unauthorized access, detecting multi-account usage, and protecting all users from security threats.
Responding to your enquiries and complaints, resolving technical issues, and improving our support service quality based on user feedback.
Sending important account-related notifications, keeping you informed of the latest promotions and bonuses, and tailoring offers to your gaming preferences – only with your consent.
Fulfilling legal obligations including anti-money laundering (AML) compliance and reporting to relevant authorities as required by law.
All personal data processing by kiss998 is based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):
Kiss998 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only shared in the following limited situations:
In all data sharing arrangements, we ensure that the receiving party upholds privacy protections equal to or exceeding kiss998 standards.
Kiss998 invests seriously in security infrastructure to ensure your data is always protected. The security measures we implement include:
While we take all reasonable precautions, no online system can guarantee 100% absolute security. We encourage you to also protect your account by using a strong password and enabling two-factor authentication.
Kiss998 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law:
As an individual protected under the Personal Data Protection Act 2010, you have the following rights regarding your personal data held by us:
| Your Rights | Description | Response Time |
|---|---|---|
| Access | Requesting a copy of all personal data we hold about you. | 14 working days |
| Correction | Correcting inaccurate or incomplete data in our records. | 7 working days |
| Deletion | Requesting data deletion when it is no longer needed or you withdraw your consent. | 14 working days |
| Objection | Objecting to data processing for direct marketing or legitimate interest purposes. | 7 working days |
| Restrictions | Requesting a restriction on data processing during complaint investigations or disputes. | 3 working days |
| Mobile | Receiving your data in a structured, machine-readable format. | 14 working days |
To exercise any of the above rights, please contact our privacy team via Live Chat customer support or email. We do not charge any fees for reasonable requests.
Kiss998 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your internet browser at any time. Please note that disabling certain cookies may affect some features on the kiss998 platform.
In operating our platform, some of your personal data may be processed or stored outside Malaysia by our cloud service and technical infrastructure providers. When this occurs, kiss998 ensures:
The kiss998 platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under 18.
Should we discover that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered an account on our platform are encouraged to contact us promptly.
Kiss998 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. When significant changes are made:
Continued use of the platform after updated policy terms take effect constitutes your acceptance of those terms.
If you have any questions, concerns, or complaints regarding how we handle your personal data, please do not hesitate to contact us:
Privacy Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the platform.
We are committed to handling all privacy-related enquiries with seriousness and transparency. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
Create your kiss998 account today and enjoy a safe, fair, and fully protected online casino experience.